Today, businesses are measured not only by their product but also by their reaction time. In the IT world, that requires command and control which provide rapid inputs in response to any significant change in the system.
Comm-IT’s multi-level, multi-disciplinary 24/7 operation consists of over 200 experts who provide support, control, oversight and comprehensive management for all business activities hosted on the cloud.
Cloud Pro·Active provides an end-to-end solution for all organizations, from start-up to enterprise, at inception of activities or at full maturity, on any platform and in any environment.
To ensure your customers receive constant, secure and reliable service, we provide:
24/7 event monitoring Customer support Operational reports Technical account management
24/7 cyber monitoring Cyber incident response Threat intelligence feeds SIEM optimization & enrichment
Restore from backup Restore drill Backup review
Patch management Security compliance Global vulnerability assessment Risk management Endpoint protection
Migrate to DR site DR drill for infrastructure DR maintenance DR procedure update
24/7 DB monitoring & support Database improvements Code review and version upload support
Cost optimization Cost analysis & reports
App deployments Create software & OS update levels Update deploy scripts Maintain deploy tools