Managed Services

- Azim Premji

“The important thing about managed services is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles”

Cloud Pro Active

Today, businesses are measured not only by their product but also by their reaction time. In the IT world, that requires command and control which provide rapid inputs in response to any significant change in the system.

Comm-IT’s multi-level, multi-disciplinary 24/7 operation consists of over 200 experts who provide support, control, oversight and comprehensive management for all business activities hosted on the cloud.

Cloud Pro·Active provides an end-to-end solution for all organizations, from start-up to enterprise, at inception of activities or at full maturity, on any platform and in any environment.

To ensure your customers receive constant, secure and reliable service, we provide:

  • SLA-driven technical operations
  • Monitoring of availability and performance during off-hours, holidays and vacations
  • Maintenance for highly secured environments, to be regulation-compliant
  • Tracking of resource consumption to keep environments cost-efficient
  • Implementation of and maintenance for continuity plans

NOC as a Service

24/7 event monitoring Customer support Operational reports Technical account management

SOC as a Service

24/7 cyber monitoring Cyber incident response Threat intelligence feeds SIEM optimization & enrichment

Backup as a Service

Restore from backup Restore drill Backup review

SecOps as a Service

Patch management Security compliance Global vulnerability assessment Risk management Endpoint protection

DR as a Service

Migrate to DR site DR drill for infrastructure DR maintenance DR procedure update

DBA as a Service

24/7 DB monitoring & support Database improvements Code review and version upload support

FinOps as a Service

Cost optimization Cost analysis & reports

DevOps as a Service

App deployments Create software & OS update levels Update deploy scripts Maintain deploy tools